on today's episode of HR over coffee
we're discussing how to conduct an exit
interview
an employee leaving your company often
has a lot of knowledge about your
business and workplace so a final sit
down with a discharged employee may
prove valuable to your company going
forward and may provide an outlet for
letting the individual let off steam and
possibly reduce the likelihood of a
lawsuit some benefits of an exit
interview include a better understanding
of what needs improvement learning how
to increase productivity in the
departing employees position receiving
feedback on your competitive stand in
the marketplace in terms of salary and
benefits identifying ways to minimize
workplace conflict and possibly reducing
future turnover who should conduct the
exit interview
typically the exit interview is
conducted by a manager supervisor or HR
personnel some companies don't conduct
exit interviews with involuntarily
terminated employees while the emotions
associated with an involuntary
termination can make an exit interview
difficult these meetings may also shed
light on ways to prevent a termination
in the future in this case a manager or
supervisor who has skill in diffusing
conflict and making positive connections
with staff should be enlisted to conduct
the interview if possible employers
should conduct the exit interview in
person most likely in the workplace
however the meeting should take place in
a private space where the departing
employee can feel comfortable that the
conversation will remain confidential
possible topics to cover include reasons
for the departure satisfaction with
compensation and working conditions
work-life balance and problems with
coworkers or managers the exit interview
is also a good time to solicit feedback
on whether the employee felt he or she
was treated fairly suggestions for
changes to be made and whether the
employee felt there was adequate
supervision training and opportunities
for career growth to make sure your
business is complying with all federal
state laws regard
employee discipline and termination
check out HR 360s discipline and
termination kit at HR 360 comm and click
on the products tab